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  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • Can I order a different size or ring, necklace etc?
    No you can not at the moment. The sizes you see on the website are the only ones available. This may change in the future.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • Can I commission making a bespoke piece of jewellery?
    At the moment I am going through a big transition and I am doing a lot of creative things at once. That means I have very little spare time so unfortunately at the moment you can only buy pieces that are on the website and you can not order made to measure new pieces. However this may change in a few months and I will announce it once when it happens.
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